Dataium is a provider of software and services that utilize Web 2.0 technology to capture and deliver real-time data on individual on-line customers and prospects, based on detailed analysis of their current and historic on-line behavior and experience. Software solutions built using Dataium technology are being used to monitor and measure on-line marketing activity, business processes and content management systems.
Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. Privacy and the protection of personal information are important issues. We strive to offer safe and privacy-conscious solutions to the market, and continue to deliver leading-edge data collection and analytical products, which embody advanced encryption, opt-out technologies, P3P support and license controlled security measures. These solutions and measures enable us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your PII helps us keep you posted on the latest product announcements, utility updates, special offers, and events you might like to hear about.
What information we collect and how we may use it
We may collect PII, such as your name, email address, mailing address, telephone number, contact preferences, credit card information, and other identifiers as part of our effort to transact business with you and to answer your inquiries.
We may also collect information for market research purposes – such as your occupation, your business, and where you are using our services to gain a better understanding of our customers and thus provide more valuable service.
We use this Site for testing and demonstration, and this means it uses our products. We collect information regarding customer activities on this Site, including, but not limited to, time-stamped mouse clicks, monitored keystrokes, page loads, typing, and form filling. This helps us to determine how best to provide useful information to customers and to understand which parts of our Site, products, and services are of most interest to you.
We may use PII to provide products you have requested as well as for auditing, research, and analysis to improve Dataium’s products and services.
We may also collect PII from you for marketing purposes unless you “opt-out” and request that you not be contacted in conjunction with such marketing activities. We may use this information for internal purposes, such as processing and fulfilling your order, registering you as a user on our website, http://www.dataium.com/, marketing and promotion, or to provide you with other products and services.
When we disclose your information
Dataium takes your privacy very seriously. Dataium does not sell or rent your contact information to other marketers. There are times when it may be advantageous for Dataium to make certain PII about you available to companies that Dataium has a strategic relationship with or that perform work for Dataium to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your PII in accordance with Dataium policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your PII. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Dataium takes precautions – including administrative, technical, and physical measures – to safeguard your PII against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Do not share your ID or password with anyone. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information
Dataium has safeguards in place to keep your PII accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the PII that has been gathered. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking your account on the Site.
Where sensitive information is concerned the systems can be configured to prevent collection or storage of such information. Special versions of the Dataium product for sensitive (Government, School etc.) applications can be provided where the capability to gather any personal information (entered text, page content etc.) is completely disabled. Dataium never gathers other information from your disk or computer. Dataium will use full SSL protocols when monitoring activity on secure pages, this ensures the site’s security is not compromised.
Dataium’s product allows precise control of data captured, to allow the site owner to operate the system in accordance with any relevant legislation and to meet any requirements for performance, usage and usability monitoring and problem resolution.
Cookies and other technologies
You have the right to disable cookies, but please note that certain features of the Dataium website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. Dataium will not use the information collected to market directly to you.
How can you opt-out of promotional emails
616 Marriott Drive
Nashville, TN 37214
What are my privacy rights in California?
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to firstname.lastname@example.org